Welcome To JDJ Diagnostics Laboratory Results
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Our iPad, iPhone and Android app, allows for real time access to your patient's laboratory results. For more information please click on the App Store link below.
 Troubleshooting FAQ
In order for this site to work properly:
 
  • Pop-up Blockers must be turned off or allow pop-ups for this site.
  • Javascript must be enabled.

I am selecting links, and the site appears to be processing my request but nothing happens.
  Pop-ups must be enabled to use this site. If pop-ups are blocked, certain features may not function properly. If pop-ups are not enabled, the system will continue
to appear as if it is “processing”, even if the pop-up has been blocked.

The following section will guide you to Enable and Disable Pop-up windows on some mobile browsers.
  Safari Browser (Browser preloaded with Apple smartphones.)
Step 1: Press the menu button on your mobile (ex. iPhone) to access the Home screen.
Step 2: Tap the settings on the Home screen.
Step 3: In the Settings view, tap the Safari option.
Step 4: Scroll down to Safari settings screen, then turn on or off using the Block Pop-ups switch option.

Android HTML (Browser preloaded with Android smartphones.)
Step 1: On your Android Smartphone, open up the default HTML browser by tapping on the Internet icon that is displayed on the Home screen.
Step 2: Once you have the HTML browser opened, tap on the Menu button and then click on More option.
Step 3: From the list of options displayed on your screen, click on Settings.
Step 4: In the Settings window, if you see a green check mark against the option that says Block pop-up windows,
            then it indicates that pop-up blocker feature is enabled on your Android browser. If you do not see a green checkmark against the option,
            then it indicates that the pop-up blocker feature is disabled.

Symbian Browser (Browser that comes preloaded with Symbian smartphones.)
Step 1: On your Symbian Smartphone, open up the default HTML browser by tapping on the Internet icon that is displayed on the Home screen or Menu screen.
Step 2: Once you have the HTML browser opened, tap on the Browser Menu button and then click on More option.
Step 3: In the More window, if you see "Allow pop-ups", then it indicates that pop-up blocker feature is enabled on your Symbian browser.
            If you see "Block pop-ups", then it indicates that the pop-up blocker feature is disabled.
PDF reader required to view reports.
  Click here to download Adobe Reader.